FAQ

Q: What is a kippa?

A: A 'kippa' is the Hebrew word for a Jewish skullcap. It is also referred to as a 'yamaka' or a 'kippah'.

Q. Why are kippas worn?

A. Traditionally, Jewish men and boys wear a kippa as a sign of respect and awareness of a higher entity.  

Q: Which payment options do you accept?

A: We accept PayPal, all major credit cards and debit cards. Our payment method is secure and the Payment Card Industry Data Security Standard.

Q: When will my order ship?

A: Kippas (non-customized) are shipped out within two business days, except for special circumstances.

Q: Do you ship internationally?

A: Yes we do.

Q. I want to place a bulk order for my event. How does it work?

A. Please contact us for more information - info@picakippa.com.

Q. I'm a Judaica store. What kind of discount do I get?

A. Please contact us  - info@picakippa.com.

Q. I'm an Event Planner. What kind of discount do I get?

A. Please contact us  - info@picakippa.com.

Q. Do your kippas get ruined in the wash?

A. Absolutely not. They do not run, wrinkle or get ruined in any way. We recommend though that you hand-wash them cold.

Q: What is your return policy?

A: We sincerely hope you are completely happy with your purchase. However if you are not 100% satisfied, you can either exchange your kippa(s) for a similar kippa(s) or receive Pic-A-Kippa credit, for up to 30 days from the original purchase date. Please click here for more information.

Q: Can I get a sample of my custom kippa before the order goes into production?

A: Yes, we provide samples via a photo proof, which we provide once the order is placed.

Q. Is the 'Buy 2 get the 2nd 50% off' valid for customized kippas?

A. No, the offer is valid only for predesigned kippas.

 

Q. Is the discount code valid for retailers?

A. Sadly, no. 

Q. What is a Lone Soldier?

A. A “lone soldier” is a soldier in the Israel Defense Forces with no family in Israel to support him or her. A lone soldier may be a new immigrant, a volunteer from abroad, an orphan or an individual from a broken home. Every day, tens of thousands of soldiers are defending the State of Israel.   

Q. What is the Lone Soldier Center?

A. The Lone Soldier Center in Memory of Michael Levin was established to assist lone soldiers before, during and after their army service, providing them with food, laundry, basic necessities, equipment, advice, seminars, social events, monthly Shabbat meals and more. Learn more about the Center here